The Loyalty, Rewards & Engagement Platform Designed for eCommerce Growth and Recurring Revenue.
Build a loyalty program your customers will love and watch your business grow. With Kangaroo Rewards, you can reward repeat purchases, referrals, and engagement, while offering personalized experiences that strengthen customer relationships. Seamlessly integrated across online stores, brick-and-mortar locations, and apps, our platform makes loyalty simple, measurable, and profitable — no technical headaches required.
Why Customer Engagement Matters
Customers expect more than points—they want connection, recognition, and value. Engaging customers consistently drives loyalty, repeat purchases, and long-term growth. Here’s the impact of an effective loyalty and rewards program:
56%
Businesses with effective loyalty programs can see up to 56% higher annual revenue.
42%
Deeper engagement drives up to 42% increase in customer lifetime value, building sustained trust.
71%
71% of customers feel more connected to brands that consistently recognize and reward loyalty.
Get New Customers Fast
Turn Loyal Customers Into Your Best Acquisition Channel
Acquiring new customers doesn’t have to mean higher ad spend. With Kangaroo Rewards, your most loyal customers become your strongest growth channel. Built-in referral programs help you attract high-intent customers who already trust your brand.
How it helps:
Reward customers for successful referrals
Turn word-of-mouth into a scalable acquisition channel
Lower customer acquisition costs while increasing conversion rates
Attract customers who spend more and stay longer
Retain Customers & Increase Lifetime Value
Get Your Customers Back — Again and Again
The real growth opportunity isn’t the first purchase — it’s everything that comes after. Kangaroo helps you keep customers coming back by rewarding repeat visits, engagement, and long-term loyalty across every channel.
With Kangaroo Rewards, you can:
Launch flexible points-based, spend-based, or action-based rewards
Reward purchases, referrals, reviews, birthdays, and more
Create VIP tiers that unlock exclusive perks
Encourage repeat purchases without relying on discounts
Result: Higher repeat purchase rates, stronger brand affinity, and increased customer lifetime value.
Email & SMS Marketing Built for Engagement
Reach Customers Where They Actually Pay Attention
Engagement doesn’t stop after checkout. Kangaroo Rewards lets you connect with customers through personalized email and SMS — directly tied to their behavior and loyalty activity.
You can:
Send reward reminders, point balances, and expiring offers
Trigger messages after purchases, inactivity, or milestone events
Run targeted promotions across email and SMS from one platform
Stay top of mind without blasting generic campaigns
Result: More opens, more clicks, and more customers coming back to buy.
Smart Campaigns Powered by 99+ Smart Segments
The Right Message to the Right Customer — Every Time
Not all customers are the same. Kangaroo Rewards gives you 99+ smart, pre-built customer segments so you can launch highly targeted campaigns without guesswork.
Target customers such as active and high-value shoppers or dormant / slipping customers or customers you’re at risk of losing or other similar segments.
Create campaigns that speak directly to where each customer is in their journey.
Result: Better targeting, higher conversions, and less wasted marketing spend.
Automated Workflows That Work While You Sleep
Set It Once. Let It Run.
Automate your ecommerce retention with powerful workflows designed to engage customers at the perfect moment.
Use workflows to:
Welcome new customers into your loyalty program
Re-engage customers who haven’t purchased in a while
Send reward nudges before points expire
Upsell and cross-sell based on past behavior
Win back customers automatically — without manual work
Result: Consistent engagement and revenue growth, without adding more work to your team.
Analytics That Show What’s Really Working
Make Smarter Decisions with Real Data
Track performance across loyalty, rewards, campaigns, and engagement — all from one dashboard.
Get visibility into:
Repeat purchase rate and customer retention
Campaign performance across email and SMS
Loyalty participation and reward redemption
Customer behavior and engagement trends
Result: Clear insights that help you optimize campaigns, improve retention, and grow revenue faster.
Seamless Integrations with Your Ecommerce Stack
Flexible, Adaptable Technology
Your systems. Your rules. Our platform.
Kangaroo’s loyalty technology bends to fit your business — not the other way around. Seamlessly integrate with POS, eCommerce, and marketing tools to launch campaigns faster, automate engagement, and track results without disrupting your existing workflow.
Expert Strategy & Execution
From concept to launch, we guide every step.
Our seasoned loyalty and marketing specialists design programs that align with your goals, brand identity, and customer behaviors. We help you create campaigns that engage, retain, and grow your customer base — with measurable results from day one.
Trusted by well-known brands.
The Loyalty Tool Businesses Rely On –
But Don’t Take Our Word for It
Kangaroo has exceeded our expectations from day one. The onboarding process was smooth, and their support team is always responsive and helpful. We especially appreciate their ability to adapt to our industry’s unique needs.
Reggie
The platform is intuitive and integrates perfectly with our Shopify POS. Our team finds it simple to use, and the setup was far easier than we expected. Customer service regularly checks in to ensure everything runs smoothly.
Mike
We moved to Kangaroo from Fivestars because of its flexibility and ecommerce-friendly features. Being able to target marketing based on behavior and purchase data has helped us better understand and engage our customers.
