Most Businesses Know Who Bought.
See Which Customers
Are Leaving — Before
They Do.
Kangaroo turns every purchase into a behavioral signal — identifying who's at risk, who's ready to buy again, and who's worth investing in. Your team acts on intelligence, not guesswork.
56%
Higher Annual Revenue
42%
Increase In CLTV
99+
Behavioural Segments To Act On
You Have More Customer Data Than Ever.
And Less Clarity.
Your POS records transactions. Your email tool records opens. Your CRM records contacts. But not one of them tells you that a loyal customer is quietly slipping away — until they've already gone. Kangaroo connects the dots between every interaction and builds a real-time behavioral picture of each customer — so you know who to act on before revenue drops.
Kangaroo Isn’t Just a Loyalty Platform.
It’s How Brands Build a Strategic Edge Their Competitors Can’t Copy.
Points and rewards are simply the mechanism. The real advantage lies in the behavioral intelligence they generate. Kangaroo transforms everyday transactions into meaningful signals — analyzing visit cadence, tracking spend velocity, detecting early churn indicators, identifying recovery windows, surfacing referral readiness, and modeling lifetime value progression. Instead of looking at isolated purchases, you see patterns forming across the entire customer lifecycle. This becomes your single source of behavioral truth — something your POS, CRM, or email platform alone was never designed to provide. You’re no longer reacting to reports after revenue drops. You’re identifying shifts as they happen, acting before customers disengage, and investing where long-term value is growing. You don’t just reward purchases. You anticipate behavior. You prevent churn. You build predictable, recurring revenue.
The Intelligence Behind Your Recurring Revenue & Increasing CLTV
Every interaction your customers have is a signal — and Kangaroo Rewards turns those signals into recurring revenue, higher LTV, and lower churn. Our platform operates across three core capabilities, closing the gap between what your customers do and what your marketing team needs to know to grow your business.
01 — KNOW
Full lifecycle visibility, in real time
See what's actually happening beneath surface metrics — not just who bought, but how their behavior is shifting. Kangaroo scores every customer across 99+ behavioral dimensions.
✦ High value vs at risk scoring
✦ Behavioural-based segmentation
✦Real-time audience dahsboard
✦ Full lifecycle visibility
02 — PREDICT
Spot revenue shifts before they hit
Kangaroo's churn model scores customers on recency decay, visit cadence drop, and spend velocity — then classifies them as recoverable or lapsed, with a recommended action and recovery window.
✦ Declining visit cadence detection
✦ Spend velocity drop alerts
✦ Recovery window classification
✦ Upsell & referral readiness scores
03 — ACT
Every campaign triggered by behavior
Connect intelligence to execution automatically. Win-back emails, SMS reactivation, VIP tier upgrades, geo-targeted in-store offers — all triggered by what customers actually do, not batch schedules.
✦ Automated churn prevention flows
✦ Tier-based VIP activation
✦ Real-time ROI tracking per campaign
Loyalty Is The Engine.
Intelligence Is The Advantage.
What You Can Do With Kangaroo Rewards!
Turn Every Transaction into Recurring Revenue & Predictable Growth
Loyalty & Points Programs
Increase repeat purchases with customizable points, rewards, and incentives that keep customers engaged and coming back.
Referral Rewards Programs
Turn loyal customers into brand advocates with automated referral incentives that drive high-value new buyers.
VIP & Tiered Loyalty Program
Reward your best customers with exclusive perks, tier upgrades, and status-based benefits that increase lifetime value.
Omnichannel (POS + Ecommerce)
Unify in-store and online purchases into one seamless rewards experience across POS, ecommerce, and marketplaces.
Customer Segmentation & Insights
Identify at-risk customers, repeat buyers, and referral-ready advocates using real-time behavioral intelligence.
Automated Reward Campaigns
Trigger personalized offers, win-back rewards, birthday bonuses, and milestone incentives automatically.
Email Marketing Integration
Launch targeted email campaigns powered by loyalty data to increase retention and recurring revenue.
SMS Marketing Integration
Send personalized SMS offers based on purchase activity, engagement behavior, and reward status.
Branded Mobile App
Launch a fully branded mobile app that increases engagement, loyalty participation, and direct customer communication.
Geolocation Marketing
Send location-based offers and rewards that drive nearby customers into your store at the right moment.
Gift Cards & Store Credit
Drive prepaid revenue and repeat visits with digital gift cards and flexible stored value programs.
Works With Everything You Already Use.
Integrate every tool, track every interaction, and understand your customers like never before.
The Question Isn’t What Kangaroo Costs.
It’s What Losing Customers Costs You.
Every plan includes Kangaroo’s intelligence engine. What scales with your tier is the depth of insights, automation, and the level of control your marketing team needs to act on what they find. For a full feature breakdown, visit our pricing page and see what each plan can do for your business.
Base
L'option idéale pour les petites entreprises qui débutent dans la fidélisation. Comprend des fonctionnalités de base telles que les récompenses en points, les échanges, etc. avec une intégration de base. Une solution simple, puissante et conçue pour une fidélisation rapide – sans aucune compétence technique requise.
Plus
Built for scaling engagement. Focus on customer acquisition via referrals, engagement and marketing tools like automation and segmentation. Perfect for growing businesses expanding to multiple channels or locations.
Élite
Best for brands needing more control. Get your own white label app, AI campaigns, advanced analytics, & full customization. Tailored for multi-location businesses demanding flexibility, and branded experiences.
Trusted by well known brands.
What Happens When Marketing Teams Get Smarter
Kangaroo a dépassé nos attentes dès le premier jour. Le processus d’intégration s’est déroulé en toute simplicité et l’équipe de soutien est toujours réactive et serviable. Nous apprécions particulièrement leur capacité à s’adapter aux besoins uniques de notre secteur.
Reggie
La plateforme est conviviale et s’intègre parfaitement à notre point de vente Shopify. Notre équipe la trouve simple à utiliser et l’installation a été beaucoup plus facile que nous l’avions prévu. Le service clientèle s’assure régulièrement que tout se passe bien.
Mike
Nous sommes passés de Fivestars à Kangaroo en raison de sa flexibilité et de ses fonctionnalités adaptées au commerce électronique. La possibilité de cibler le marketing en fonction du comportement et des données d’achat nous a permis de mieux comprendre nos clients et de renforcer leur engagement.
Keira
Turn Customer Data Into Revenue You Can Act On.
See exactly what your customers are telling you. In just 30 minutes, discover actionable segments and campaigns you can launch this week — no obligations, no generic pitch.