Turn First-Time Guests Into Loyal Regulars Who Keep Coming Back
Kangaroo is the all-in-one loyalty and guest engagement platform built for hospitality. Drive repeat visits, grow guest lifetime value, and run powerful retention campaigns — automatically.
- Increase guest return rate by up to 82%
- Guests spend 42% more when consistently rewarded
- Email, SMS, push & geofencing — all in one platform
- Launch your full loyalty program in under 60 minutes
Book Your Free Hospitality Demo
See exactly how Kangaroo works for your venue — personalised to your guests and your goals. No credit card. No commitment.
Your Guests Leave Once — Then Never Come Back
Without a loyalty strategy, every guest you serve is a one-time transaction. Here's what's quietly costing restaurants thousands every month — and exactly how Kangaroo fixes it.
No reason to return
A great meal isn't enough anymore. Without rewards, recognition, or a compelling reason to come back, guests simply try somewhere new next time.
Competing on discounts is unsustainable
Happy hours and voucher platforms erode your margins. You attract deal-hunters, not loyal regulars — and the moment the deal ends, so do they.
Flying blind on who your best guests are
You serve hundreds of covers weekly but have no data on who visits most, who spends most, or who's quietly churning. You can't retain what you can't see.
Points & tiers that build regulars
Every visit, meal, or drink earns points. Loyalty tiers make guests feel valued and give them a real reason to choose you — every single time.
Referrals that replace discounting
Your happiest guests bring their friends, rewarded with bonus points automatically. High-intent new covers at zero ad spend — and they stay longer.
Automated win-backs at 30/60/90 days
Kangaroo detects at-risk guests and fires personalised SMS or email campaigns to bring them back before they're gone for good — zero manual effort.
Give Every Guest a Reason to Return
Build a loyalty program that rewards guests for every visit, meal, drink, and referral. VIP tiers create aspirational status that turns occasional visitors into devoted regulars who spend more and stay longer.
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Points on every visit & purchase
Guests earn points on meals, drinks, takeaway orders, and events — redeemable for free items, discounts, or exclusive experiences.
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Surprise & delight moments
Complimentary desserts, free drinks on birthdays, and milestone gifts — small gestures that create unforgettable moments and emotional loyalty.
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VIP tiers — Regular, Gold & Platinum
Unlock complimentary drinks, priority reservations, chef's table access, and members-only events as guests level up through your program.
Friday dinner for two · Regular → Gold
Free dessert — auto-delivered today
Attract New Guests Without More Ad Spend
Most venues rely on expensive platforms and paid ads to get new guests. Kangaroo turns your existing loyal guests into your most powerful acquisition channel — bringing in high-intent visitors who already trust your brand.
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Referral programs that scale
Turn satisfied guests into brand ambassadors. Reward them only when a real visit or booking happens — zero wasted spend, high-LTV new customers.
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Contests & giveaways that go viral
"Free Dinner for Two" or "Weekend Staycation" — campaigns that build your contact list and generate genuine excitement around your brand.
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Social sharing rewards
Every happy guest becomes a micro-influencer. Reward shares of dining experiences or special offers — organic reach at zero cost.
"Hey Marco! It's been a while — we miss you. Here's a complimentary drink on us, valid this week only."
"Your 650 points expire in 7 days! Redeem for a free dessert or drink at your next visit."
"Happy hour starts in 30 mins — 2-for-1 cocktails until 7pm. Table still available, book now."
"You've reached Gold! A complimentary dessert is waiting on your next visit. You've earned it."
The Right Message at Exactly the Right Moment
Stop sending generic blasts. Kangaroo connects every campaign to real guest behaviour — visit history, tier status, inactivity — so every message feels personal and drives a reservation.
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SMS with 91% open rates
Win-backs, happy hour specials, tier upgrades, and reservation reminders — delivered instantly to guests' phones at the exact right moment.
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Email campaigns tied to behaviour
Expiring points, seasonal menus, event announcements, and new dish launches — automated, beautifully branded, and perfectly timed.
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Push notifications for app guests
Daily specials, last-minute table availability, and happy hour alerts — sent to the lock screen exactly when guests decide where to go.
Set It Once. Fill Tables Every Night.
Kangaroo runs your guest retention engine around the clock — automatically welcoming new guests, rewarding regulars, and winning back anyone who's gone quiet. No manual work required from your team.
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Pre-built automation flows
Win-back campaigns, VIP upgrades, birthday offers, new guest welcomes — proven hospitality workflows that go live in minutes, not weeks.
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99+ smart guest segments
Frequent diners, at-risk guests, birthday this month, lapsed 60 days, VIP tier upgrade ready — right offer for every guest, every time.
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Real results from day one
Venues using Kangaroo's automation typically recover $30K–$50K in lapsed guest revenue within the first 90 days of going live.
Guest visits for the first time
First visit detected — full automation workflow triggers instantly
AutoWelcome SMS + 150 bonus points
Sent within minutes. Branded app download link included.
SMSDay 10: Points reminder & offer
Email showing points balance and "come back for a free drink" CTA
EmailDay 45: At-risk alert fires
No return visit detected — personalised win-back offer sent auto
SMSGuest returns, reaches Gold tier
Tier upgrade email sent · Perks unlocked · Lifetime value grows
AutoBring Guests In at the Decision Moment
Create virtual zones around your venue — and nearby competitor restaurants. When a loyalty guest enters the zone, a personalised offer fires automatically, turning foot traffic into covers exactly when it matters most.
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Fill slow hours automatically
Send lunch specials or happy hour deals the moment loyalty guests are nearby — turning quiet Tuesday afternoons into busy ones without any manual effort.
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Win at the decision moment
Target guests near competitor venues — reach them exactly when they're choosing where to eat, drink, or book for the evening. Convert intent into covers.
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Win back lapsed guests nearby
When a guest who hasn't visited in 30–90 days passes your location, automatically trigger an exclusive re-engagement offer before they choose someone else.
Sent: "Happy hour in 20 mins — grab your table before it's gone"
Offer: "Free drink with your first order tonight"
Your Brand. Your App. Powered by Kangaroo.
Give your restaurant, bar, or café a seamless mobile experience under your own brand. Guests see your app — your name, your colours, your identity — powered by Kangaroo's proven loyalty technology.
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Fully white-labeled & branded
The app looks and feels like it was built by your venue. Strengthens brand recognition with every open and makes your loyalty program a core part of the guest experience.
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Push notifications that drive covers
Daily specials, happy hour alerts, event announcements, and last-minute offers — keeping your brand top of mind before guests decide where to go.
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Points, rewards & referrals in-app
Guests check their balance, redeem rewards, access exclusive perks, and share referral links — all from your branded app, building loyalty on every interaction.
Know Every Guest. Grow Every Metric.
Kangaroo gives you a complete view of your guests, campaigns, and revenue — so you can make smarter decisions, spot churn before it happens, and maximise growth across every shift.
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Real-time dashboard
Track campaign results, loyalty participation, and revenue across every channel — in-venue, online, and in-app — updated live so you can act instantly.
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Understand guest behaviour
Visit patterns, reward usage, booking frequency — identify your most loyal guests and those at churn risk before it's too late to win them back.
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Actionable insights, not just data
Churn risk scores, average spend increases, retention rates, and campaign ROI — all in one clear dashboard built for busy hospitality operators.
Every Tool Your Venue Needs — In One Platform
No extra subscriptions. No integrations required. Every feature is native to Kangaroo — ready from day one.
Points & VIP Tiers
Flexible points programs with branded tiers that make every guest feel recognised and motivated to return.
Email, SMS & Push
All three channels built in — no extra tools needed. Run campaigns, automations, and win-backs from one dashboard.
Geofencing Campaigns
Trigger personalised offers the moment a guest is near your venue or a competitor's — drive walk-ins at the right moment.
Referral Programs
Turn every happy guest into an acquisition channel. Pay only for successful referrals — zero wasted ad spend.
Application en marque blanche
Your brand, your colours, your app — powered by Kangaroo. Guests see your business, not a third-party platform.
Win-Back Automation
Automatically re-engage guests who haven't visited in 30, 60, or 90 days with personalised offers that work.
Advanced Analytics
Real-time dashboards showing retention rates, revenue lift, campaign ROI, and guest churn risk — built for operators.
Ludification
Spin-to-win, contests, giveaways, and challenges — turn your loyalty program into something guests talk about.
Dedicated Onboarding
Full setup, training, and your first campaign live in under 60 minutes. Dedicated loyalty specialists from day one.
Technology, Strategy & Service That Works for You
We don't just hand you software and wish you luck. We're your loyalty partner at every step — from first demo to ongoing growth.
Une technologie flexible et adaptable
Kangaroo connects with your existing POS, booking system, and marketing tools. Launch campaigns faster without disrupting your workflow or training your team.
Plug-and-Play IntegrationsExpert Strategy & Execution
Our loyalty specialists design programs aligned to your goals, brand identity, and guest behaviours — with measurable results from day one, not month six.
From Concept to LaunchWhite-Glove Onboarding & Support
Dedicated onboarding, personalised training, and 24/7 support from specialists who understand hospitality — not generic tech tickets from a chatbot.
24/7 Dedicated SupportThe Loyalty Platform Hospitality Businesses Trust
Real words from real venue owners — results, not projections.
"Switching to Kangaroo was really easy — the tier option was critical for our rollout and setting up rewards was smooth. The team is responsive, the system is simple to use, and our customers are just as enthusiastic as we are. Overall a very positive experience."
"Kangaroo is the perfect fit for my school catering business. I can now reach parents instantly, make them feel valued, and create offers that keep them engaged. Customer service has been fantastic — super professional, always there when I need them."
"We've seen a dramatic increase in repeat bookings since launching Kangaroo. The geofencing alone filled 11 empty covers in one week. The automation is truly set-and-forget — it runs our entire guest retention strategy without us lifting a finger."
Ready to Turn Every Guest Into a Loyal Regular?
Join hundreds of restaurants, cafés, and bars using Kangaroo to build loyalty programs that drive real recurring revenue. Dedicated onboarding included. No commitment needed.
No credit card · No commitment · Dedicated onboarding included
