Built for Pet Stores & Grooming Salons
The Loyalty Platform That Turns Every Pet Parent Into Predictable, Repeat Revenue
Pet stores and grooming salons using Kangaroo see up to 56% higher annual revenue — by turning one-time shoppers into loyal regulars who book more grooming visits, spend more per trip, and refer fellow pet parents. In-store, online, or both.
56%
higher annual revenue
42%
increase in customer lifetime value
4.5×
lower acquisition cost via referrals
Pet Parent Rewards
Gold Tier
JM
Jamie M.
Member since Feb 2025 · Buddy 🐾
Progress to next reward360 / 500 pts
1,240
Points balance
3
Friends referred
140 pts away from a free grooming session
★★★★★
Top-rated on 999+ reviews from pet retail & grooming businesses
Pourquoi les animaleries et les magasins de toilettage choisissent Kangaroo
56%
Up to 56% higher annual revenue for businesses that implement an effective loyalty program.
42%
Up to 42% increase in customer lifetime value, driven by deeper engagement and sustained trust.
71%
71% of customers feel more connected to brands that recognise and reward their loyalty consistently.
Fidéliser les clients sans lever la patte
Make every purchase, visit, and pet birthday a reason to come back
Finding new customers is expensive — keeping them isn't. Personalised, automated rewards build lasting relationships with pet parents and drive repeat visits without extra work from your team.
From points on every purchase to tailored special offers and promotional rewards, Kangaroo gives pet parents a reason to choose you again — and gives you the tools to boost basket size and visit frequency behind the scenes.
- Points on purchases, visits & grooming sessions — even pet birthdays — redeemable for discounts, treats or exclusive products
- Tailored special offers like "10% off your next grooming" or "free toy with your next purchase," delivered at the right moment
- Promotional rewards based on spend or behaviour — quietly boost average order value and visit frequency
- Tiered VIP status for your best customers — recognition that keeps top spenders spending
Rewards live on your loyalty program
Les points de récompense
Earn on every purchase, visit & grooming session
Offres spéciales
Tailored deals like "free toy with purchase"
Récompenses promotionnelles
Dynamic offers based on spend & behaviour
VIP Tiers
Recognition & perks for your top spenders
Avg. lift in repeat visit rate
+34%
within 90 days of launch
Acquérez de nouveaux clients, rapidement
Stop paying $38 per new customer. Pay $8.40 instead.
Referred pet parents cost 4.5× less to acquire, convert at 4× the rate, spend more per order, and churn far less than paid traffic. Your loyalty program is your cheapest, most effective acquisition channel.
Kangaroo's built-in referral engine, contests, raffles, and social sharing tools turn every happy pet parent into a brand advocate — automating the entire process so word-of-mouth scales without a bigger ad budget.
- Automatic dual rewards — the referring pet parent and their friend both earn on every successful referral
- Contests & raffles for the cutest pet of the month, product launches, or new grooming services — built-in buzz
- Shareable links & QR codes — one tap to refer, tracked automatically, zero manual work
- Real-time ROI dashboard — see your exact cost-per-referral vs. paid channels, side by side
Referral program · Last 30 days
New customers via referral247 +34%
Avg. referral order value$94.20 +18%
Total referral revenue$23,268 +41%
Referral conversion rate23.8% 4× avg
Your cost per new customer
$8.40
via Kangaroo referrals
vs paid ads
$38.00
You save $29.60 per customer
Marketing That Works While You Sleep
Win back 41% of customers who would have left — automatically
Every silent pet parent who stops booking costs you their full lifetime value. Kangaroo's behaviour-triggered automation catches them before they're gone — recovering revenue you'd never know you lost.
Win-back flows, pet birthday offers, points nudges, and grooming reminders all fire automatically based on what each customer actually does — no manual campaigns, no guesswork.
- Win-back flows recover 41% of at-risk customers — automatically triggered when someone goes quiet
- Points reminder emails convert at 3× standard campaigns — "you're 200 pts from a free bag of treats" works
- Pet birthday campaigns drive 38% more bookings in the week they run vs. baseline
- Saves 8+ hours per week of manual marketing work — your team focuses on pets, not the inbox
Active automations — revenue recovered this month
Win-back campaign (60-day lapsed)
+$4,820 recovered
Points balance nudge
3× open rate
Pet birthday reward (7 days before)
+38% bookings
Grooming reminder & tier upgrade
+22% next visit rate
8+ hrs/week
saved vs manual marketing — all of this runs itself
Marketing That Works While You Sleep
Win back 41% of customers who would have left — automatically
Every silent pet parent who stops booking costs you their full lifetime value. Kangaroo's behaviour-triggered automation catches them before they're gone — recovering revenue you'd never know you lost.
Win-back flows, pet birthday offers, points nudges, and grooming reminders all fire automatically based on what each customer actually does — no manual campaigns, no guesswork.
- Win-back flows recover 41% of at-risk customers — automatically triggered when someone goes quiet
- Points reminder emails convert at 3× standard campaigns — "you're 200 pts from a free bag of treats" works
- Pet birthday campaigns drive 38% more bookings in the week they run vs. baseline
- Saves 8+ hours per week of manual marketing work — your team focuses on pets, not the inbox
Active automations — revenue recovered this month
Win-back campaign (60-day lapsed)
+$4,820 recovered
Points balance nudge
3× open rate
Pet birthday reward (7 days before)
+38% bookings
Grooming reminder & tier upgrade
+22% next visit rate
8+ hrs/week
saved vs manual marketing — all of this runs itself
Analyses et rapports éclairés
Know exactly what's working
Make smarter decisions with clear, actionable insights from Kangaroo. Understand how your loyalty program performs and how pet parents engage with your offers, so you can optimise and boost results.
See A Live Dashboard →Tableau de bord en temps réel
Check performance anytime — visits, redemptions, and campaign effectiveness, on any device.
Customer Behavior Insights
See how customers interact with your services, products, referrals and promotions to spot new opportunities.
Optimisation du programme
Fine-tune rewards, offers, and campaigns based on real engagement data to keep customers spending more.
Weekly Performance Reports
Automatic email or SMS summaries delivered to your inbox — no login required, always in the loop.
Built For Pet Store & Grooming Teams
Real support. Real speed. No busywork.
Assistance de premier ordre 24h/24 et 7j/7
Dedicated onboarding, personalised training, and round-the-clock priority support from loyalty specialists who know pet retail.
Lancez-vous en moins d’une heure
Start rewarding your customers with a fully functional loyalty program in as little as 60 minutes — no developers required.
The Kangaroo difference
What your pet store looks like
before and after Kangaroo
Most pet stores and grooming salons are leaking revenue every month without realising it. Here's exactly what changes.
Without Kangaroo
Every new customer costs a fortune
You rely on paid ads and foot traffic alone to bring in new pet parents, with no organic growth engine working for you.
High CAC · Low margin
Grooming clients drift away and you never know why
Silent churn. No warning, no second chance. You only find out after they've booked with someone else.
Revenue lost silently
First visit is the last visit
Most pet parents shop once and never return. You spend more replacing them each month than you'd make keeping them.
Low repeat rate · Ad dependency
Marketing is manual, expensive, and guesswork
Same blast email to every pet parent, regardless of what pet they have or when they last visited. No idea what's working.
Low ROI on campaigns
Your best customers feel like everyone else
The pet parent who books grooming monthly gets the same treatment as a first-time visitor. No recognition, no reason to stay.
Missed lifetime value
With Kangaroo
Loyal pet parents bring new ones in for you
Built-in referral engine turns happy customers into a scalable acquisition channel — high-intent shoppers at a fraction of paid ad cost.
↓ 78% lower acquisition cost
At-risk clients caught before they book elsewhere
Kangaroo spots who's drifting and automatically sends a personalised win-back offer — before they've decided to leave.
↑ 41% of churners recovered
Returning feels like the obvious choice
Points for purchases, grooming visits and pet birthdays give customers a compelling reason to come back again and again.
↑ 42% increase in lifetime value
Every campaign knows exactly who to target
Segment by pet type, purchase history and grooming schedule. The right message reaches the right pet parent, automatically.
↑ 3× campaign conversion rate
Your best customers are treated like VIPs
Exclusive offers, early access to new products, personalised perks. Top spenders feel genuinely valued — and stay because of it.
↑ 56% higher annual revenue
