The Loyalty, Rewards & Engagement Platform Built for Retail and Online Growth & Recurring Revenue
Build a loyalty program your customers will love—whether they shop in your stores, online, or both. With Kangaroo Rewards, you can reward repeat purchases, referrals, and engagement while delivering personalized experiences that strengthen customer relationships. Fully integrated across physical stores, online stores, and apps, our platform makes loyalty simple, measurable, and profitable—no technical headaches required.
Pourquoi l’engagement client est essentiel
Les clients recherchent plus que des points : ils veulent créer des liens, se sentir valorisés et bénéficier d’avantages. L’engagement des clients favorise la fidélisation, les achats répétés et la croissance à long terme. Voici l’impact d’un programme de fidélisation et de récompenses efficace :
56%
Les entreprises qui ont des programmes de fidélisation efficaces peuvent voir leurs revenus annuels augmenter jusqu’à 56 %.
42%
Un engagement plus profond entraîne une augmentation de la valeur vie client pouvant atteindre 42 % et renforce la confiance à long terme.
71%
71 % des clients se sentent plus proches des marques qui reconnaissent et récompensent systématiquement leur fidélité.
Acquérez de nouveaux clients rapidement
Turn Loyal Customers Into Your Best Acquisition Channel
Attracting new customers doesn’t have to mean spending more on ads. With Kangaroo Rewards, your most loyal customers become your strongest advocates. Our built-in referral programs help you bring in high-intent customers who already trust your brand.
How it helps:
Reward customers for successful referrals
Turn word-of-mouth into a scalable growth channel
Lower acquisition costs while increasing conversion rates
Attract customers who spend more and stay longer
Retain Customers & Increase Lifetime Value
Get Your Customers Back — Again and Again
The real growth opportunity isn’t the first purchase—it’s everything that comes after. Kangaroo helps you keep customers coming back, whether they shop in-store, online, or through mobile apps, by rewarding repeat visits, engagement, and long-term loyalty.
With Kangaroo Rewards, you can:
Launch points-based, spend-based, or action-based rewards
Reward purchases, referrals, reviews, birthdays, and more
Create VIP tiers that unlock exclusive perks
Encourage repeat purchases without relying on discounts
Résultat : Higher repeat purchase rates, stronger brand loyalty, and increased customer lifetime value.
Email & SMS Marketing Built for Engagement
Reach Customers Where They Actually Pay Attention
Engagement doesn’t stop at checkout. Kangaroo Rewards connects you with customers through personalized email and SMS campaigns tied directly to their shopping behavior and loyalty activity—both in-store and online.
You can:
Send reward reminders, point balances, and expiring offers
Trigger messages after purchases, inactivity, or milestone events
Run targeted promotions across email and SMS from one platform
Résultat : More opens, clicks, and repeat visits—without blasting generic campaigns.
Smart Campaigns Powered by 99+ Smart Segments
The Right Message to the Right Customer — Every Time
Not all customers are the same. Kangaroo Rewards gives you 99+ smart, pre-built segments so you can launch highly targeted campaigns across your stores and online channels without guesswork.
Target shoppers such as:
High-value and active customers
Dormant or at-risk customers
New customers who need a welcome nudge
Résultat : Better targeting, higher conversions, and less wasted marketing spend.
Automated Workflows That Work While You Sleep
Set It Once. Let It Run.
Set it once, let it run. Automate your loyalty engagement with workflows designed to reach customers at the perfect moment, across every channel.
Use workflows to:
Welcome new customers to your loyalty program
Re-engage shoppers who haven’t visited in a while
Send reward nudges before points expire
Upsell or cross-sell based on past purchases
Résultat : Consistent engagement and revenue growth, without adding work for your team.
Des analyses qui montrent ce qui fonctionne vraiment
Prenez des décisions plus intelligentes grâce à des données réelles
Get full visibility across loyalty, rewards, campaigns, and customer engagement—all from one dashboard.
Track metrics like:
Taux d'achats répétés et fidélisation de la clientèle
Campaign performance across email, SMS, and in-store
Participation au programme de fidélisation et obtention de récompenses
Tendances en matière de comportement et d'engagement des clients
Résultat : Clear insights to optimize campaigns, improve retention, and grow revenue faster.
Works With Everything You Already Use.
Integrate every tool, track every interaction, and understand your customers like never before.
Try Our Free ROI Calculator.
L’outil de fidélisation sur lequel les entreprises peuvent compter – mais ne vous fiez pas qu’à nous
Kangaroo a dépassé nos attentes dès le premier jour. Le processus d’intégration s’est déroulé en toute simplicité et l’équipe de soutien est toujours réactive et serviable. Nous apprécions particulièrement leur capacité à s’adapter aux besoins uniques de notre secteur.
Reggie
La plateforme est conviviale et s’intègre parfaitement à notre point de vente Shopify. Notre équipe la trouve simple à utiliser et l’installation a été beaucoup plus facile que nous l’avions prévu. Le service clientèle s’assure régulièrement que tout se passe bien.
Mike
Nous sommes passés de Fivestars à Kangaroo en raison de sa flexibilité et de ses fonctionnalités adaptées au commerce électronique. La possibilité de cibler le marketing en fonction du comportement et des données d’achat nous a permis de mieux comprendre nos clients et de renforcer leur engagement.
Keira
Transformez de simples visiteurs en fidèles ambassadeurs – entamez votre croissance dès aujourd’hui !
