The Loyalty, Rewards & Engagement Platform Built for Retail and Online Growth & Recurring Revenue
Build a loyalty program your customers will love—whether they shop in your stores, online, or both. With Kangaroo Rewards, you can reward repeat purchases, referrals, and engagement while delivering personalized experiences that strengthen customer relationships. Fully integrated across physical stores, online stores, and apps, our platform makes loyalty simple, measurable, and profitable—no technical headaches required.
Why Customer Engagement Matters
Customers expect more than points—they want connection, recognition, and value. Engaging customers consistently drives loyalty, repeat purchases, and long-term growth. Here’s the impact of an effective loyalty and rewards program:
56%
Businesses with effective loyalty programs can see up to 56% higher annual revenue.
42%
Deeper engagement drives up to 42% increase in customer lifetime value, building sustained trust.
71%
71% of customers feel more connected to brands that consistently recognize and reward loyalty.
Get New Customers Fast
Turn Loyal Customers Into Your Best Acquisition Channel
Attracting new customers doesn’t have to mean spending more on ads. With Kangaroo Rewards, your most loyal customers become your strongest advocates. Our built-in referral programs help you bring in high-intent customers who already trust your brand.
How it helps:
Reward customers for successful referrals
Turn word-of-mouth into a scalable growth channel
Lower acquisition costs while increasing conversion rates
Attract customers who spend more and stay longer
Retain Customers & Increase Lifetime Value
Get Your Customers Back — Again and Again
The real growth opportunity isn’t the first purchase—it’s everything that comes after. Kangaroo helps you keep customers coming back, whether they shop in-store, online, or through mobile apps, by rewarding repeat visits, engagement, and long-term loyalty.
With Kangaroo Rewards, you can:
Launch points-based, spend-based, or action-based rewards
Reward purchases, referrals, reviews, birthdays, and more
Create VIP tiers that unlock exclusive perks
Encourage repeat purchases without relying on discounts
Result: Higher repeat purchase rates, stronger brand loyalty, and increased customer lifetime value.
Email & SMS Marketing Built for Engagement
Reach Customers Where They Actually Pay Attention
Engagement doesn’t stop at checkout. Kangaroo Rewards connects you with customers through personalized email and SMS campaigns tied directly to their shopping behavior and loyalty activity—both in-store and online.
You can:
Send reward reminders, point balances, and expiring offers
Trigger messages after purchases, inactivity, or milestone events
Run targeted promotions across email and SMS from one platform
Result: More opens, clicks, and repeat visits—without blasting generic campaigns.
Smart Campaigns Powered by 99+ Smart Segments
The Right Message to the Right Customer — Every Time
Not all customers are the same. Kangaroo Rewards gives you 99+ smart, pre-built segments so you can launch highly targeted campaigns across your stores and online channels without guesswork.
Target shoppers such as:
High-value and active customers
Dormant or at-risk customers
New customers who need a welcome nudge
Result: Better targeting, higher conversions, and less wasted marketing spend.
Automated Workflows That Work While You Sleep
Set It Once. Let It Run.
Set it once, let it run. Automate your loyalty engagement with workflows designed to reach customers at the perfect moment, across every channel.
Use workflows to:
Welcome new customers to your loyalty program
Re-engage shoppers who haven’t visited in a while
Send reward nudges before points expire
Upsell or cross-sell based on past purchases
Result: Consistent engagement and revenue growth, without adding work for your team.
Analytics That Show What’s Really Working
Make Smarter Decisions with Real Data
Get full visibility across loyalty, rewards, campaigns, and customer engagement—all from one dashboard.
Track metrics like:
Repeat purchase rate and customer retention
Campaign performance across email, SMS, and in-store
Loyalty participation and reward redemption
Customer behavior and engagement trends
Result: Clear insights to optimize campaigns, improve retention, and grow revenue faster.
Works With Everything You Already Use.
Integrate every tool, track every interaction, and understand your customers like never before.
Try Our Free ROI Calculator.
The Loyalty Tool Businesses Rely On –
But Don’t Take Our Word for It
Kangaroo has exceeded our expectations from day one. The onboarding process was smooth, and their support team is always responsive and helpful. We especially appreciate their ability to adapt to our industry’s unique needs.
Reggie
The platform is intuitive and integrates perfectly with our Shopify POS. Our team finds it simple to use, and the setup was far easier than we expected. Customer service regularly checks in to ensure everything runs smoothly.
Mike
We moved to Kangaroo from Fivestars because of its flexibility and ecommerce-friendly features. Being able to target marketing based on behavior and purchase data has helped us better understand and engage our customers.
