Loyalty Management

Make Every Customer a Repeat Customer.

Customer loyalty is more than transactions—it’s about creating connections. The best brands blend strategy, creativity, and insight to turn every purchase into a meaningful experience. With Kangaroo Rewards, you can reward behaviors, spark excitement, and make shopping an adventure that keeps customers returning.

Join Now

Understand what impacts your customers

With Kangaroo Rewards, understanding your customers is simple. Get actionable insights to see what drives loyalty and repeat purchases:

Track growth and engagement across your customer base.
Analyze purchase behavior and visit frequency across all channels.
Measure Customer Lifetime Value (CLV) to see the long-term impact of your programs.
Spot opportunities to increase upsells and repeat sales.

Drive Loyalty with Tiered Rewards

Make every customer feel valued. Tiered programs motivate engagement and encourage customers to keep coming back:

Reward repeat purchases with clear, escalating incentives.
Celebrate your most loyal customers and give them special perks.
Create a journey that keeps customers climbing levels and unlocking benefits.

Encourage Growth with Referrals

Your best customers can bring in more customers. Referral programs help turn loyalty into advocacy:

Reward customers for referring friends and family.
Increase your customer base with trusted, word-of-mouth recommendations.
Strengthen engagement by giving both referrer and referred special perks.

Referrals turn loyal shoppers into brand ambassadors.

Delight Customers with Custom Rewards

Offer unique rewards that your customers actually want. Custom rewards and exclusive perks create a sense of value and personalization:

Let customers redeem points for products, services, or experiences that matter.
Offer exclusive access, early launches, or members-only perks.
Make every interaction feel personal and rewarding.

Key Loyalty Features

Points & Rewards

Customers earn points for purchases, engagement, or specific actions, and can redeem them for products, discounts, or exclusive experiences.

Tiered Memberships

Create Bronze, Silver, Gold, or custom tiers with increasing perks and incentives, motivating customers to keep progressing and stay engaged.

Referral Programs

Reward customers for referring friends and family, giving perks to both the referrer and the new customer to grow your base organically.

Custom Rewards & Perks

Offer personalized rewards such as early access, special gifts, birthday surprises, or members-only promotions to make customers feel valued.

Omnichannel Loyalty

Track and reward loyalty seamlessly across online stores, in-store POS, and mobile apps to ensure a consistent customer experience everywhere.

Flexible Redemption Options

Allow customers to redeem points for products, services, or unique experiences, giving them meaningful choices that drive engagement and satisfaction.

Branded Loyalty Experience

Fully customize the program branding, emails, notifications, and app experience to reflect your brand identity and create a memorable loyalty journey.

Behavior-Based Rewards

Reward specific behaviors like leaving reviews, sharing on social media, or app engagement to encourage actions that grow your brand beyond purchases.

Milestone Recognition

Celebrate key milestones such as points earned, repeat purchases, or birthdays / anniversaries to increase motivation and strengthen emotional connections with your brand.