Top-rated loyalty platform on Capterra

The loyalty, rewards & engagement platform built to grow recurring revenue. Online, in-store, or both.

Kangaroo turns first-time buyers into regulars with rewards, automated email & SMS and referrals that run themselves.

Launch in under an hour
Works with Shopify, Lightspeed, Heartland & more
A loyalty specialist builds your program with you
+74%
Spend per visit
82%
Member retention
3×
More visits per year
Live in your dashboardToday
Maya earned 48 points in-store+$48
Jordan's referral made a first order+$72
Win-back text brought Sam back+$36
R
Reggie
Retail Business Owner
Verified reviewer
5.0 · Capterra review
"Exceeded our expectations from day one"

The onboarding process was smooth, and their support team is always responsive and helpful.

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See the platform reviewers rate, set up for your business.

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FreeNo commitmentTailored to your business
Top rated on review platformsKangaroo Rewards awards
The problem

Your ads bring them in once. Then what?

Ads rent attention

Every click costs more each year, and you pay again to reach people who already bought from you.

Discounts train them to wait

Blanket coupons cut your margin without giving anyone a reason to come back at full price.

Regulars drift to competitors

No complaint, no goodbye. They just start shopping where someone remembers and rewards them.

Kangaroo fixes everything that happens after the first sale.
See How in a Free Demo
What Kangaroo merchants see

Loyal customers visit more, spend more and stay longer.

+74%
Average increase in spend per visit
82%
Member retention. Customers who join, stay
3×
More visits per year than non-members
+56%
Average increase in customer lifetime value
Based on Kangaroo merchant program data.See What It Means for You
What you get

Everything it takes to bring customers back.

20+ tools in one dashboard, replacing your loyalty app, email tool, SMS tool and reporting.

01 · Acquire

Get new customers without paying for ads.

Your happiest customers become your sales team. Reward referrals, shares and sign-ups, and only pay out when a real purchase happens.

4×lower acquisition cost from referrals vs. paid ads
Referrals.Customers bring friends, and both are rewarded only after the friend buys.
Social Sharing.Every post about you becomes free reach, paid in points instead of ad spend.
Spin To Win.Turn walk-ins and site visitors into members in seconds.
Gift Cards.Customers sell your brand for you, and every recipient is a new customer.
Exclusive Offers.Members-only deals give people a reason to sign up today.
Show Me How to Grow Without Ads
Referral programLive
Give $10,
Get $10
Sarah shared her link with 3 friends
PPriya joined+$72
DDaniel joined+$58
LLena joined+$56
Ad spend$0
Shared on Instagram+50 points earned
Spin to WinNew member · Free coffee
02 · Retain

Turn one-time buyers into regulars.

Give customers a reason to choose you every time, and win them back before they drift to a competitor.

3×more visits per year from members
Points & Rewards.Every purchase brings them closer to their next visit.
Tiers.Customers spend more to reach Gold, and stay to keep it.
VIP Programs.Make your top spenders feel seen, so they never shop elsewhere.
Cashbacks.Money back that can only be spent with you.
Store Credits.A balance waiting in your store is a reason to come back.
Milestones.Celebrate their 10th visit and they'll want an 11th.
Coupons.The right offer for the right group, without codes leaking online.
Get More Repeat Visits
Hi Maya, your points
1,240
SilverGoldPlatinum
260 pts to Gold · unlocks free shipping
$10 Reward readyRedeem
10th visit unlockedMilestone reward sent
$12.50 store creditWaiting at the counter
03 · Automate

Bring customers back on autopilot.

Set it once. Birthdays, slow days and win-backs run themselves, so repeat sales don't depend on your free time.

8+ hrssaved every week on manual marketing
Birthday Rewards.A personal treat that lands on their birthday, automatically.
Anniversary.Mark the day they joined with a reason to visit again.
Bonus Points.Fill slow days with double-points events in a few clicks.
AI Campaign.AI picks who to message, what to offer and when.
Custom Rules.Reward exactly what matters to you, from specific products to quiet weekdays.
See the Automations in Action
Win-back workflowRunning
Trigger
No visit in 30 days
Send SMS
"We miss you! 200 bonus points are waiting."
Result
Sarah came back · spent $54
4,280
Sent
68%
Opened
612
Came back
Birthday reward sentAutomatically, 142 today
Double points TuesdaySlow day, filled
04 · Measure

See exactly what's making you money.

Know who your best customers are, who's slipping away, and which campaigns paid for themselves.

99+ready-made customer segments
Advanced Analytics.99+ ready-made segments, churn risk and campaign ROI in real time.
Omnichannel.One view of every customer across your store, website and app.
QR & Receipt Scanning.Capture every sale, even without a POS integration.
See Your Revenue Insights
Repeat revenue · this month
$48,210+18%
VIP / Top spenders406
Highly engaged3,241
At risk of churn892
+312% campaign ROISpring win-back
892 customers at riskWin-back ready to send
Visit frequency
Loyalty program members visit or purchase 64% more often than non-members.
Revenue impact
Businesses average a 12% to 18% revenue increase, and up to 25% for top brands, after launching a structured rewards and retention stack.
Spending habits
Active reward redeemers spend roughly 3.1× more annually, and returning customers spend 67% more per transaction than first-time buyers.
The retention multiplier
A 5% increase in customer retention can boost overall profits by 25% or more.
Quick ROI check

What's a 12–18% revenue lift worth to you?

With the 12–18% revenue lift businesses average after launching loyalty
$97,200 – $145,800
extra revenue per year
Your current annual revenue$810,000
Top brands (up to 25%)+$202,500
Get My Full ROI Breakdown
Illustrative estimate based on industry averages. Your demo includes a detailed projection.
Visit frequency
Loyalty program members visit or purchase 64% more often than non-members.
Revenue impact
Businesses average a 12% to 18% revenue increase, and up to 25% for top brands, after launching a structured rewards and retention stack.
Spending habits
Active reward redeemers spend roughly 3.1× more annually, and returning customers spend 67% more per transaction than first-time buyers.
The retention multiplier
A 5% increase in customer retention can boost overall profits by 25% or more.
White-label mobile app

Your brand. Your app. On their home screen.

A fully branded iOS and Android app with your name, logo and colors. Your customers only ever see you. Kangaroo powers it behind the scenes.

Preview it as
Points & Tiers

A live balance and progress to the next tier give customers a reason to come back sooner.

One-tap Redemption

Customers redeem rewards in a tap, online or at the counter.

Personal Offers

Member-only deals, birthday gifts and bonus-point events, right in their pocket.

9:41
MONZA
TRATTORIA MODERNA
Your next reward
Free Beer
3 points
Enjoy a complimentary beer, you've earned it!
REDEEMterms
Offers
15% OFF
2,400 ptsM
GLOW
BEAUTY BAR
Your rewardsupcoming
Free Shipping
75 points
10% Off Blow Dry
150 points
Free Facial
300 points
Deals
BOGO Shampoo & Conditioner
Jul 21 to Dec 31
$50 Off Body Treatment
Jul 21 to Dec 31
160 ptsM
How To Earn Points
Hello, Jordan
MemberSilverGold
+1
Earn 995 points by Jan 1st to reach Silver tier
1,240
points
3
rewards
995
next tier
Recent activity
In-store purchase
Today · Downtown
+120 pts
Friend joined
Yesterday · Referral
+200 pts
390 ptsM
Maison Lune
1.8K points3 rewards$10 store credit
Rewards
Offers
Products
More
New
Season
Members first2×
Shop
Your rewards
$20 Off Your Next Look
500 points
Free Alterations
250 points
VIP Preview
Gold tier
bloomEN
Your orderSign in
Pickup · Today 12:37
SERUMS
Vitamin C Glow Serum
30 ml · clean formula
$38
Earn 38 pts
1 ITEM · $38.00Checkout
MONZAnow
You're nearby! Free dessert with any entrée tonight.
QR & Receipt Scanning

Scan to join, scan any receipt to earn. Works even without a POS integration.

Geofencing

Send the right offer when customers are near your store, a competitor or a major event.

Push Notifications

Reward reminders, new offers and win-backs, straight to their lock screen.

How it works

Live in under an hour. With experts beside you.

1

Book your demo

Tell us about your business, your customers and what growth looks like for you.

2

We build your program

Our loyalty specialists design your rewards, tiers and automations, and move over your existing members.

3

Go live and grow

Launch online and in-store, then watch repeat revenue in real time, with white-glove support at every step.

Integrations

Plugs into the counter you already run.

POS, eCommerce and marketing tools — connected in minutes.

Alice POS
POS
Amazon
Marketplace
BigCommerce
eCommerce
Heartland
POS
Hotlunch
Ordering
Judge.me
Reviews
Lightspeed
POS
MindBody
Booking
Saputo
Partner
Shopify
POS & eCommerce
WooCommerce
eCommerce
See it in action

How Kangaroo brings customers back.

Get a Demo for My Business
Verified reviews

Why businesses rate Kangaroo on Capterra.

See What They See
Rated by store owners, marketers and teams like yours.
What reviewers mention most
Easy to set upResponsive supportShopify integrationFlexible to your industryeCommerce-friendlyTargeted marketing
Book Your Demo
Capterra
"Exceeded our expectations from day one"

Kangaroo has exceeded our expectations from day one. The onboarding process was smooth, and their support team is always responsive and helpful. We especially appreciate their ability to adapt to our industry's unique needs.

R
Reggie
Retail Business Owner
Capterra
"Intuitive and works perfectly with Shopify POS"

The platform is intuitive and integrates perfectly with our Shopify POS. Our team finds it simple to use, and the setup was far easier than we expected. Customer service regularly checks in to make sure everything runs smoothly.

M
Mike
Shopify Merchant
Capterra
"Flexible and ecommerce-friendly"

We moved to Kangaroo from Fivestars because of its flexibility and ecommerce-friendly features. Being able to target marketing based on behaviour and purchase data has helped us better understand and engage our customers.

K
Keira
eCommerce Brand Owner
Technology that fits your business
Connects to your POS, eCommerce and marketing tools, so you launch faster without changing how you work.
Experts from concept to launch
Loyalty specialists design your program around your goals, brand and customers, and stay with you after launch.

Questions before you book

A loyalty specialist walks through your goals, shows how a program would work for your business and estimates your return. No pressure and no commitment.

Most businesses go live in under an hour. Our team helps with setup, branding and staff training.

Kangaroo integrates with Shopify, Lightspeed, Heartland, WooCommerce, BigCommerce, MindBody, Alice POS and more. Without an integration, customers can still join and earn by QR code or receipt scan.

Yes. We migrate your members and point balances, so customers keep everything they've earned.

No. Email, SMS and push notifications are built in and trigger directly from loyalty activity.

Plans scale with your business. In the demo we'll recommend the right plan and show the ROI you can expect before you commit.

Still have a question? Ask a loyalty specialist directly.
Book a Free Demo

Your next sale is already one of your customers.

Book a free demo. We'll show you exactly how Kangaroo brings them back, and what it's worth to your business.

Launch in under an hourWe handle migration from your current toolWhite-glove onboarding and support
Book your free demo
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