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Did you know?

It takes up to 12 positive experiences to make up for 1 negative experience.

FEATURES

Capture Customer Feedback

It's time to uncover and learn about poor customer experiences and how they happened. Kangaroo’s CX kiosk helps you take control of your customer experience from end to end. 

 

✔ Custom survey questions.

 

✔ Robust icon selection for surveys.

 

✔ Follow-up questions based on response.

 

✔ Easy display on any tablet.

 

✔ Run multiple surveys at different locations.

Enhance the Customer Experience

Understand and improve the customer experience at physical touchpoints in your stores or at your offices.

 

Track and manage your performance with Kangaroo's intuitive analytics.

 

Pinpoint issues and uncover causes with ease.

 

✔ Prompt follow-up questions depending on feedback response.

 

✔ Make improvements that will help your business thrive.

 

Engage staff with immeasurable goals and empower management to make data-driven decisions about the customer experience.

Real-time Reporting and Insights

Capture feedback about interactions as they happen. Retain more customers by correctly identifying issues, and taking action before it's too late.

 

Measure customer satisfaction

 

✔ Gain insights into employee performance

 

✔ Get immediate product feedback

 

Engage staff with measurable goals and empower management to make data-driven decisions about the customer experience.

 

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kiosk-1.png

Capture Customer Feedback

It's time to uncover and learn about poor customer experiences and how they happened. Kangaroo’s CX kiosk helps you take control of your customer experience from end to end. 

 

✔ Custom survey questions.

 

✔ Robust icon selection for surveys.

 

✔ Follow-up questions based on response.

 

✔ Easy display on any tablet.

 

✔ Run multiple surveys at different locations.

319~Group-6150.png

Enhance the Customer Experience

Understand and improve the customer experience at physical touchpoints in your stores or at your offices.

 

Track and manage your performance with Kangaroo's intuitive analytics.

 

Pinpoint issues and uncover causes with ease.

 

✔ Prompt follow-up questions depending on feedback response.

 

✔ Make improvements that will help your business thrive.

 

Engage staff with immeasurable goals and empower management to make data-driven decisions about the customer experience.

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Real-time Reporting and Insights

Capture feedback about interactions as they happen. Retain more customers by correctly identifying issues, and taking action before it's too late.

 

Measure customer satisfaction

 

✔ Gain insights into employee performance

 

✔ Get immediate product feedback

 

Engage staff with measurable goals and empower management to make data-driven decisions about the customer experience.

 

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Try it now!

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