It's time to uncover and learn about poor customer experiences and how they happened. Take control of your customer experience from end to end. 

• Custom survey questions.
• Robust icon selection for surveys.
• Follow-up questions based on response.
• Easy display on any tablet.
• Run multiple surveys at different locations.

Understand and improve the customer experience at physical touchpoints in your stores or at your offices.

• Track and manage your performance with Kangaroo's intuitive analytics.
• Pinpoint issues and uncover causes with ease.
• Prompt follow-up questions depending on feedback response.
• Make improvements that will help your business thrive.

Capture feedback about interactions as they happen. Retain more customers by correctly identifying issues, and taking action before it's too late.

• Measure customer satisfaction
• Gain insights into employee performance
• Get immediate product feedback