Campaigns Section 1 – Hero
Loyalty-Powered Campaign Marketing

Campaigns That Know Your Customers — Before You Hit Send.

Most marketing tools send messages. Kangaroo Campaigns send the right message, to the right customer, at exactly the right moment — powered by live loyalty data no standalone marketing tool can match.

Email SMS Notifications push In-App
Book a Free Demo
Untitled design - 2026-01-20T143132.967
Campaigns Section 2 – What Makes It Different

Why It's Different

Not Just Another Email Tool. A Loyalty-Powered Marketing Engine.

Loyalty-Enriched Segments

Target customers by points balance, tier status, reward history, and purchase behavior — data no standalone marketing tool has access to.

Real-Time Personalization

Messages update dynamically with live points balances, tier status, and available rewards — so every customer sees content specific to them.

One Platform. Zero Gaps.

Campaign, loyalty, and customer data all in the same system — no sync delays, no data gaps, no separate tools fighting for the source of truth.

Campaigns Section 3 – Campaign Types

Every Campaign Type Your Business Needs. All in One Place.

From a quick broadcast to all subscribers to a multi-step automated journey — Kangaroo Campaigns handles every scenario, with loyalty data built into every send.

  • Broadcast CampaignsSend a single message to your entire base or a chosen segment — perfect for promotions, announcements, and new arrivals.
  • Automated JourneysWelcome series, birthday messages, tier upgrade nudges, inactivity reminders, and win-back flows — running 24/7 on autopilot.
  • Targeted Segment CampaignsSend to specific groups — Gold members, customers with 500+ points, lapsed buyers — using loyalty and behavioral data combined.
  • Loyalty-Triggered CampaignsFire campaigns when a customer earns a reward, crosses a tier threshold, or has points about to expire — perfectly timed to drive action.
Gold Tier Upgrade Reward
Email · 2,480 recipients · Automated
● Live
Points Expiry Reminder
SMS · 891 recipients · Automated
● Live
Summer Flash Sale — All Members
Email · 14,320 recipients · Broadcast
◷ Scheduled
Win-Back: Lapsed 60 Days
Push · 3,104 recipients · Automated
● Live
Birthday Offer — This Week
SMS · 148 recipients · Automated
Draft
Campaigns Section 4 – Segmentation

Segmentation

Stop Blasting. Start Targeting.

Generic broadcasts erode trust and inflate unsubscribes. Kangaroo's loyalty-powered segmentation means every campaign reaches only the customers it's actually relevant to.

Loyalty Tier Segments

Target Bronze, Silver, Gold, or Platinum members with campaigns specific to their level — exclusive perks, upgrade nudges, or retention offers.

Points & Reward Segments

Reach customers with expiring points, redeemable rewards, or a specific balance — turning unspent loyalty currency into revenue.

Purchase Behavior Segments

Segment by recency, frequency, and spend — upsell to high-frequency buyers and send win-back offers to lapsed customers.

Location-Based Segments

Target customers by store location, region, or geofence zone — perfect for multi-location businesses running location-specific campaigns.

Engagement Segments

Separate highly engaged members from those going cold — send campaigns tailored to where each group is in their loyalty journey.

Custom Attribute Segments

Build segments using any data point — product preferences, channel, birthday, registration date, or any custom field you collect.

Audience breakdown — current campaign

Gold Members
72%3,204
500+ points
58%2,587
Purchased 30d
44%1,958
Email opted in
89%3,960
Campaigns Section 5 – Incentives

Campaign Incentives

Messages With Rewards Built In.

Every Kangaroo campaign can carry a loyalty incentive — turning standard messages into compelling reasons to take action right now.

Bonus Points

Award double or triple points for a limited time — driving purchases without blanket discounting.

Exclusive Coupons

Unique coupon codes per campaign — trackable, one-time-use, and tied to specific segments.

Reward Unlocks

Trigger a free gift, early access, or exclusive perk unlocked directly through the campaign action.

Limited-Time Offers

Add urgency with countdown-driven promotions that expire — creating FOMO that drives immediate conversion.

Example: Gold Member Flash Promotion
"Hi Sarah — you've unlocked a Gold exclusive: 3× points on all purchases today only. Your current balance is 2,480 pts."
Expires in 24h
Campaigns Section 6 – Lifecycle

Lifecycle Marketing

Nurture Every Stage. Miss Nothing.

A customer's journey has many stages — and each one deserves a different campaign. Kangaroo maps campaigns to every moment, from first sign-up to long-term advocacy.

1

Acquisition — First Impression

Welcome new members with a warm, branded onboarding campaign. Introduce your loyalty program, set expectations, and make them feel immediately valued.

Welcome seriesOnboarding emailFirst-purchase offer
2

Activation — Drive the First Purchase

Convert sign-ups into buyers with targeted campaigns that highlight their welcome reward, available points, and the value waiting for them in-store or online.

Welcome reward reminderLimited-time offer
3

Engagement — Keep the Momentum

Celebrate milestones, prompt tier climbs, send birthday surprises, and deliver personalized recommendations to keep customers actively engaged with your brand.

Birthday campaignsTier upgrade nudgePoints milestone
4

Retention — Protect Your Base

Spot early signs of churn — declining visits, unused points, or decreasing spend — and automatically send targeted campaigns to re-engage before customers drift away.

Inactivity reminderPoints expiry alertRe-engagement offer
5

Win-Back — Recover Lost Revenue

Automatically identify lapsed customers and send a compelling win-back offer — timed perfectly to the moment most likely to bring them back through the door.

Win-back campaignComeback offer
Campaigns Section 7 – Key Features

Everything You Need

The Complete Campaign Toolkit

Every feature to plan, launch, personalize, and optimize campaigns — powered by loyalty data no standalone tool has.

Email & SMS Campaigns

Send broadcast or targeted messages across your customer base — or a hyper-specific segment — in minutes.

Push & In-App Notifications

Engage mobile app users instantly with relevant alerts — without needing a separate push platform.

Automated Campaigns

Welcome series, birthday greetings, win-back, inactivity nudges, and tier upgrades — set up once and running forever.

Segmentation-First Targeting

Target by loyalty tier, points balance, purchase recency, engagement level, location, or any combination of attributes.

Real-Time Personalization

Dynamically insert each customer's name, points balance, tier, and available rewards into every message automatically.

Campaign Analytics

Track opens, clicks, conversions, and revenue per campaign — with loyalty-attributed reporting that shows true ROI.

The Unfair Advantage: Loyalty Data Inside Every Campaign

Klaviyo, Mailchimp, and every other marketing platform have to import loyalty data — and it's always a step behind. Kangaroo campaigns are built on top of live loyalty data from day one. Segments always fresh. Personalisation always accurate. Campaigns always reflecting the real customer — not a snapshot from last week.

Des marques de renom nous font confiance.
Campaigns Section 8 – Final CTA

Send Campaigns That Actually Convert.

Loyalty-powered targeting. Real-time personalization. Built-in incentives. Everything you need to make every campaign count.

Book a Free Demo
FR