Turn First-Time Guests into Loyal Patrons
Kangaroo Rewards is the ultimate loyalty and customer engagement platform for hotels, restaurants, cafés, and catering businesses. We help you grow repeat visits, increase guest lifetime value, and run powerful retention campaigns—automatically.
Trusted by leading hospitality brands.
The True Cost of Ignoring Guest Engagement
Les clients attendent plus que des points – ils recherchent des liens, de la reconnaissance et de la valeur. Voici pourquoi l’engagement est important.
56%
Businesses with effective loyalty programs see up to 56% higher annual revenue.
42%
Guests spend up to 42% more over time when rewarded consistently.
71%
Guests feel more connected to brands that recognize their loyalty.
Attract More Diners, Guests & Bookings—Without Overspending on Ads
Kangaroo helps hotels, restaurants, cafés, and catering businesses grow their guest base using built-in acquisition tools that are simple to launch, engaging for guests, and proven to drive real visits—not just clicks.
Referral Programs:
Turn satisfied guests into brand ambassadors. Encourage diners, hotel guests, and event clients to refer friends and family, and reward them only when a visit, reservation, or booking happens—so you grow without wasted ad spend.
Contests & Giveaways:
Quickly expand your contact list by running engaging promotions like “Free Dinner for Two,” “Coffee on Us for a Month,” or “Weekend Stay Giveaway.” These campaigns attract new guests and create excitement around your brand.
Social Sharing Rewards:
Reach a wider local audience organically. Reward guests who share their dining experience, stay, or special offers on social media—turning every happy guest into a micro-influencer for your business.
Keep Guests Coming Back
Getting guests through the door is only the beginning. With Kangaroo, hotels, restaurants, cafés, and catering businesses turn first-time visitors into loyal regulars who choose you again and again—because you reward them in ways that feel personal and valuable.
Points & Rewards Programs:
Launch a flexible, fully branded loyalty program that rewards guests for every stay, meal, or catered event. Offer points for referrals, reviews, birthdays, repeat visits, and more—encouraging long-term loyalty and higher spend.
Surprise Offers & Perks:
Delight guests with thoughtful surprises like complimentary drinks, exclusive menu tastings, free desserts, or room upgrades on birthdays, holidays, or after a set number of visits. Small gestures create memorable hospitality experiences.
Smart, Targeted Promotions:
Send the right offer to the right guest based on visit frequency, average spend, booking history, or location. This means higher engagement, stronger loyalty, and less reliance on blanket discounts.
Gagnez du temps. Faites-en plus. Progressez plus vite.
Running loyalty and guest marketing shouldn’t take time away from delivering great hospitality. With Kangaroo, hotels, restaurants, cafés, and catering businesses can automate engagement in just a few clicks—while still keeping every interaction personal and on-brand.
Email, SMS & Push Notifications:
Send perfectly timed messages triggered by guest behavior, such as welcome offers for first-time visitors, birthday perks, VIP invitations, re-engagement messages for lapsed guests, or reminders that bring them back through the door.
Advanced Guest Segmentation:
Group guests by visit frequency, average spend, loyalty tier, or engagement history. Then deliver targeted rewards and promotions that feel thoughtfully personalized—not generic.
Pre-Built Automation Flows:
Launch proven hospitality-focused workflows in minutes, including win-back campaigns, VIP upgrades, new guest welcomes, special occasion offers, and loyalty tier advancements—without manual effort from your team.
Mesurez ce qui compte vraiment – le retour sur investissement de la fidélisation en temps réel
Les puissantes analyses de Kangaroo vous offrent une vue complète de vos clients, de vos campagnes et de vos revenus – vous permettant de prendre des décisions plus intelligentes, d’identifier les tendances et de maximiser la croissance de votre entreprise.
Rapports précis en temps réel : Découvrez exactement ce qui se passe sur tous les canaux – en ligne, en magasin et sur l’application – sans attendre des feuilles de calcul compliquées. Suivez instantanément les points gagnés, les récompenses utilisées et les performances des campagnes, pour agir rapidement et efficacement en toute confiance.
Comprendre le comportement des clients : See the complete picture of how your customers shop and engage across every channel. Kangaroo highlights purchase frequency, reward usage, visit patterns, and product preferences — helping you quickly identify your most loyal shoppers and those at risk of dropping off.
Mesurer la croissance des activités et le retour sur investissement : Comprenez exactement comment la fidélisation impacte vos résultats. Kangaroo calcule automatiquement l’augmentation des revenus, le taux d’achats répétés et la valeur vie client, vous fournissant des pourcentages précis pour comprendre votre trajectoire de croissance et votre retour sur investissement.
Des données exploitables, pas seulement des chiffres : Kangaroo transforme les données brutes en renseignements clairs et exploitables. Accédez à des tableaux de bord comportant des pourcentages de croissance, des scores de risque de perte de clientèle, les augmentations de la valeur moyenne des commandes et les taux de fidélisation – le tout réuni dans une vue centrale simple et facile à comprendre.
Bring Guests In With Kangaroo's Geofencing
Turn nearby foot traffic into real visits—automatically.
Kangaroo lets you create virtual zones around your restaurant, café, hotel, event venue—or even competitor locations. When a guest enters one of these areas, they automatically receive a timely, personalized message that nudges them to take action. Hospitality businesses love geofencing because it helps fill slow hours with lunch specials or happy hour deals, win back lapsed guests with exclusive nearby offers, stand out against competitors at the decision moment, and increase walk-ins or bookings by reaching guests exactly when they’re choosing where to go.
Your Brand, Your Hospitality App — Powered by Kangaroo
Stay connected with your guests. Elevate experiences. Build lasting loyalty—under your own brand.
Give your hotel, restaurant, café, or catering business a seamless mobile experience with Kangaroo’s White Label Loyalty App, fully branded with your logo, colors, and identity. Guests see your app—not a third-party platform—powered by Kangaroo’s proven loyalty technology.
Rejoignez vos clients : Send push notifications for daily specials, happy hours, event announcements, room upgrades, or last-minute offers—keeping your brand top of mind before guests decide where to go.
Engage & Reward: Let guests easily check points, redeem rewards, access exclusive perks, and receive personalized offers anytime, anywhere—right from your branded app.
Développez-vous grâce aux parrainages : Turn satisfied diners and guests into advocates who share your business with friends and family, bringing in new visitors effortlessly.
Target Locally, Drive More Visits: Use smart geolocation campaigns to reach nearby guests with timely offers that boost walk-ins, reservations, and bookings instantly.
Notre approche –
une technologie, une stratégie et un service qui répondent à vos besoins
Une technologie flexible et adaptable
Vos systèmes. Vos règles. Notre plateforme.
La technologie de fidélisation de Kangaroo s’adapte à votre entreprise – et non l’inverse. Intégrez-la facilement à vos points de vente, vos plateformes de commerce électronique et vos outils marketing pour lancer des campagnes plus rapidement, automatiser l’engagement et suivre les résultats sans perturber votre flux de travail existant.
Stratégie et exécution expertes
Du concept au lancement, nous vous accompagnons à chaque étape.
Nos spécialistes en fidélisation et en marketing expérimentés conçoivent des programmes alignés sur vos objectifs, l’identité de votre marque et les comportements de vos clients. Nous vous aidons à créer des campagnes qui engagent, fidélisent et développent votre clientèle – avec des résultats mesurables dès le premier jour.
Votre partenaire en fidélisation à chaque étape
What Hospitality Businesses Are Saying
Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth. like that I can set up campaigns to get deals and specials out to our customers. I can also provide drawings, contests, etc in the stores from this program.
Joe
I own a school catering business, and Kangaroo is the perfect fit for it. I have always had a problem integrating parents into a newsletter or something that would make them feel special and appreciate it. I can do all this with Kangaroo! By the way, their customer service is fantastic!
Francesco
We did everything manually which meant a lot of customers slipped through the cracks. Kangaroo allows us to properly reward our customers and makes that process very streamlined.
