No SMS? No Problem!
Most trusted Loyalty, Reward & Engagement Platform for Vape & CBD Stores For Recurring Revenue
Kangaroo Rewards is the ultimate loyalty, customer engagement & marketing platform for vape shops, tobacco retailers, smoke shops, and CBD brands. We help you increase repeat visits, grow customer lifetime value, and run compliant, high-impact retention campaigns—automatically.
The True Cost of Ignoring Customer Engagement
Today’s shoppers expect more than discounts — they want recognition, value, and consistency. Here’s why loyalty matters in vape, tobacco, and CBD retail.
56%
Retailers with effective loyalty programs see up to 56% higher annual revenue.
42%
Loyal customers spend up to 42% more over time when rewarded consistently.
71%
Shoppers feel more connected to brands that recognize and reward their loyalty.
Grow Your Customer Base — Without SMS Or Relying on Ads
Kangaroo helps vape, tobacco, and CBD retailers grow their customer base using built-in acquisition tools that drive real foot traffic, not just clicks—while staying compliant.
Referral Programs: Turn your best customers into brand advocates. Reward shoppers for referring friends—only when a verified in-store visit or purchase happens. No wasted ad spend. Just real growth.
Social Sharing Rewards: Reward customers for sharing your store, deals, or experience on social media—turning loyal shoppers into local promoters for your brand.
Concours et cadeaux : Grow your customer list with engaging, compliant promotions like:
• “Win a $100 Store Credit”
• “Monthly Accessory Giveaway”
• “VIP Members-Only Draw”
Perfect for expanding your audience while keeping excitement high.
Make Customers Come Back to You — Not the Competitor with Cheaper Discounts
Getting someone through the door once or back to your website isn’t the win. Kangaroo helps vape, tobacco, and CBD businesses build habitual buying behavior and long-term loyalty.
Programmes de points et de récompenses : Launch a flexible, branded loyalty program that rewards customers for purchases, repeat visits, referrals, reviews, birthdays, and more. You control how points are earned and redeemed—fully aligned with your business rules.
Surprise Offers & Perks: Delight your regulars with exclusive perks like bonus points, members-only pricing, early access to new products, or birthday rewards. Small, thoughtful rewards keep customers choosing your store over competitors.
Promotions intelligentes et ciblées : Send targeted offers based on visit frequency, average spend, product preferences, or inactivity. No more blanket discounts—just smarter promotions that protect margins.
Save Time. Stay Compliant. Grow Faster.
SMS restrictions shouldn’t limit your ability to grow. Kangaroo Rewards gives vape and CBD businesses a direct, compliant way to reach customers — without SMS, without ads, and without relying on inboxes that get ignored.
Notifications push :
Reach customers instantly on desktop and mobile browsers — whether they shop online or visit your store in person. Web push notifications deliver timely messages straight to your customers’ screens, even when they’re not on your website.
Advanced Guest Segmentation:
Group guests by visit frequency, average spend, loyalty tier, or engagement history. Then deliver targeted rewards and promotions that feel thoughtfully personalized—not generic.
Flux d’automatisation préétablis :
Launch proven hospitality-focused workflows in minutes, including win-back campaigns, VIP upgrades, new guest welcomes, special occasion offers, and loyalty tier advancements—without manual effort from your team.
Automated Email Campaigns:
Set up once and let Kangaroo handle the rest. Automatically send perfectly timed emails for welcomes, rewards updates, birthdays, VIP perks, and win-back campaigns — all triggered by real customer behavior.
No SMS? No Problem — Reach Customers Directly
Running a vape, tobacco, or CBD business means marketing is tricky: SMS is restricted, email often gets ignored, and ads can be expensive or blocked. Kangaroo Rewards solves this with a white-label loyalty app and unlimited push notifications, giving you a direct, compliant way to engage your customers. Send reminders, reward updates, and special offers instantly — all under your brand. Push notifications outperform email, keep your store top-of-mind, and turn first-time buyers into repeat customers.
Measure What Matters — ROI in Real Time.
Les puissantes analyses de Kangaroo vous offrent une vue complète de vos clients, de vos campagnes et de vos revenus – vous permettant de prendre des décisions plus intelligentes, d’identifier les tendances et de maximiser la croissance de votre entreprise.
Rapports précis en temps réel : Découvrez exactement ce qui se passe sur tous les canaux – en ligne, en magasin et sur l’application – sans attendre des feuilles de calcul compliquées. Suivez instantanément les points gagnés, les récompenses utilisées et les performances des campagnes, pour agir rapidement et efficacement en toute confiance.
Comprendre le comportement des clients : See the complete picture of how your customers shop and engage across every channel. Kangaroo highlights purchase frequency, reward usage, visit patterns, and product preferences — helping you quickly identify your most loyal shoppers and those at risk of dropping off.
Mesurer la croissance des activités et le retour sur investissement : Comprenez exactement comment la fidélisation impacte vos résultats. Kangaroo calcule automatiquement l’augmentation des revenus, le taux d’achats répétés et la valeur vie client, vous fournissant des pourcentages précis pour comprendre votre trajectoire de croissance et votre retour sur investissement.
Des données exploitables, pas seulement des chiffres : Kangaroo transforme les données brutes en renseignements clairs et exploitables. Accédez à des tableaux de bord comportant des pourcentages de croissance, des scores de risque de perte de clientèle, les augmentations de la valeur moyenne des commandes et les taux de fidélisation – le tout réuni dans une vue centrale simple et facile à comprendre.
Notre approche –
une technologie, une stratégie et un service qui répondent à vos besoins
Une technologie flexible et adaptable
Vos systèmes. Vos règles. Notre plateforme.
La technologie de fidélisation de Kangaroo s’adapte à votre entreprise – et non l’inverse. Intégrez-la facilement à vos points de vente, vos plateformes de commerce électronique et vos outils marketing pour lancer des campagnes plus rapidement, automatiser l’engagement et suivre les résultats sans perturber votre flux de travail existant.
Stratégie et exécution expertes
Du concept au lancement, nous vous accompagnons à chaque étape.
Nos spécialistes en fidélisation et en marketing expérimentés conçoivent des programmes alignés sur vos objectifs, l’identité de votre marque et les comportements de vos clients. Nous vous aidons à créer des campagnes qui engagent, fidélisent et développent votre clientèle – avec des résultats mesurables dès le premier jour.
Votre partenaire en fidélisation à chaque étape
What Hospitality Businesses Are Saying
Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth. like that I can set up campaigns to get deals and specials out to our customers. I can also provide drawings, contests, etc in the stores from this program.
Joe
I own a school catering business, and Kangaroo is the perfect fit for it. I have always had a problem integrating parents into a newsletter or something that would make them feel special and appreciate it. I can do all this with Kangaroo! By the way, their customer service is fantastic!
Francesco
We did everything manually which meant a lot of customers slipped through the cracks. Kangaroo allows us to properly reward our customers and makes that process very streamlined.
