Workflows Section 1 – Hero
Built-In Automation — No Extra Tools

Every Customer Moment. Automated.

Kangaroo Workflows turn every customer interaction — first visit, abandoned cart, birthday, points expiration, win-back — into an automated, revenue-driving action. Welcome series to win-back campaigns, all native. No Klaviyo. No Zapier. No extra cost.

18 native workflow types — loyalty, e-commerce, and store automation in one platform
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Workflows Section 2 – Problem vs Solution

The Problem We Solve

Most Brands Are Leaving Revenue on the Table — Every Single Day

Without Kangaroo Workflows

Reactive, Disconnected, Leaking Revenue

  • Cart abandonment goes unaddressed — sales lost silently
  • Post-purchase follow-up never happens — upsell opportunity missed
  • Points expiration passes without a reminder — members churn
  • Win-back campaigns are manual, delayed, or never sent
  • Loyalty program sits passive — doesn't actively drive behavior
  • Multiple tools needed (Klaviyo, Zapier, etc.) — added cost & complexity
  • Inconsistent experience across channels and locations
With Kangaroo Workflows

Automated, Lifecycle-Driven Revenue Growth

  • Abandoned carts triggered instantly — revenue recovered automatically
  • Post-purchase upsell and cross-sell sent at the right moment
  • Points expiration reminds members before they lapse — retention protected
  • Win-back campaigns fire automatically after inactivity
  • Loyalty actively shapes behavior at every stage of the lifecycle
  • Everything native — zero extra tools, zero extra subscriptions
  • Consistent, personalized experience across every channel
Workflows Section 3 – Table

Full Workflow Coverage

18 Native Workflows. Every Lifecycle Stage Covered.

Other platforms cover loyalty or e-commerce. Kangaroo covers both — natively, without a single integration or extra subscription.

Workflow
Kangaroo
Competitors
Acquisition & Onboarding
Welcome new customers
Native
Loyalty only
Refer a friend + reward on completion
Native
Loyalty only
Product review request
Native
Needs 3rd party
Reward for review submitted
Native
Needs 3rd party
Purchase & Cart
Abandoned cart
Native
Needs Klaviyo
Browse abandonment
Native
Needs Klaviyo
Add to cart trigger
Native
Needs Klaviyo
Price drop notification
Native
Needs 3rd party
Low in stock / back in stock
Native
Needs 3rd party
Post-purchase upsell
Native
Needs Klaviyo
Post-purchase cross-sell
Native
Needs Klaviyo
Order & Transactional
Order + shipping confirmations
Native
Loyalty only
Order cancelled / refunded
Native
Loyalty only
Loyalty & Retention
Birthday reward / points offer
Native
Loyalty only
Loyalty earn / redeem notifications
Native
Loyalty only
Points expiration reminder
Native
Loyalty only
Customer win-back
Native
Needs Klaviyo
Workflows Section 4 – Categories

Lifecycle Coverage

Every Stage. Every Channel. Fully Automated.

Kangaroo is the only loyalty platform that automates across the full customer lifecycle — not just the loyalty moments, but the commerce moments too.

Acquisition

Turn Visitors Into Members

Automated flows that convert first-time visitors into engaged loyalty members from the very first interaction.

  • Welcome new customers
  • Refer a friend + reward on completion
  • Product review request
  • Reward for review submitted
Purchase & Cart

Recover & Grow Revenue

E-commerce workflows that recover abandoned carts, upsell post-purchase, and trigger on every buying signal.

  • Abandoned cart recovery
  • Browse & add-to-cart triggers
  • Price drop & back in stock
  • Post-purchase upsell & cross-sell
Order & Fulfilment

Delight Through Delivery

Keep customers informed and confident at every stage of their order — from confirmation to delivery to returns.

  • Order & shipping confirmations
  • Shipping updates
  • Order cancelled / refunded
Loyalty Engagement

Make Loyalty Feel Alive

Automated loyalty touchpoints that keep members engaged — so your program works proactively, not passively.

  • Loyalty earn / redeem notifications
  • Birthday rewards & offers
  • Points expiration reminders
Retention & Win-Back

Bring Lost Customers Back

Automatically detect when customers go quiet and re-engage them before they're gone for good — without lifting a finger.

  • Customer win-back flows
  • Inactivity detection & re-engagement
  • High-value customer recognition
Multi-Channel Delivery

Every Channel Coordinated

Every workflow delivers across email, SMS, push, and in-app — coordinated in a single flow, no extra setup required.

  • Email + SMS in one workflow
  • Push & in-app notifications
  • Cross-channel conditional logic
Workflows Section 5 – How It Works

How It Works

Build Once. Run Forever.

No developer. No complex setup. Just drag, configure, and launch — your workflows run automatically from day one.

1

Choose a Trigger

Select from 18+ triggers — purchase, cart abandon, birthday, inactivity, points earned, and more.

2

Build the Flow

Drag and drop steps, add conditional splits, and set delays — all in a visual no-code builder.

3

Personalize Every Message

Use live loyalty data — name, tier, points balance, purchase history — to make every message feel 1:1.

4

Launch & Optimize

Go live, track performance in real time, and A/B test variations to keep improving results automatically.

Workflows Section 6 – Key Features

Everything You Need

A Complete Workflow Platform

Every tool to design, automate, and optimize customer journeys — with zero extra platforms or integrations.

Drag-and-Drop Builder

Visualize and build multi-step workflows in minutes — no coding, no developers, no frustration.

18+ Event Triggers

Launch workflows from purchases, cart events, page views, loyalty actions, dates, or custom behaviors — natively.

Conditional Logic

Split flows based on tier, segment, purchase history, or any attribute — for hyper-personalized journeys at scale.

Multi-Channel Execution

Coordinate email, SMS, push, and in-app messages in a single workflow — no switching between platforms.

Pre-Built Templates

Get started instantly with ready-made flows for welcome series, abandoned cart, post-purchase, win-back, and more.

A/B Testing & Analytics

Test workflow variations, track performance in real time, and optimize continuously to maximize revenue.

The Only Platform That Automates Your Full Business — Not Just Loyalty

Other loyalty platforms automate loyalty moments. Kangaroo automates everything — cart recovery, order updates, stock alerts, review requests, win-backs, and referrals — all inside the same platform you already use for loyalty. No Klaviyo subscription. No Zapier account. No sync failures. One platform. One price. Full lifecycle automation.

Workflows Section 6 – Key Features

Everything You Need

A Complete Workflow Platform

Every tool to design, automate, and optimize customer journeys — with zero extra platforms or integrations.

Drag-and-Drop Builder

Visualize and build multi-step workflows in minutes — no coding, no developers, no frustration.

18+ Event Triggers

Launch workflows from purchases, cart events, page views, loyalty actions, dates, or custom behaviors — natively.

Conditional Logic

Split flows based on tier, segment, purchase history, or any attribute — for hyper-personalized journeys at scale.

Multi-Channel Execution

Coordinate email, SMS, push, and in-app messages in a single workflow — no switching between platforms.

Pre-Built Templates

Get started instantly with ready-made flows for welcome series, abandoned cart, post-purchase, win-back, and more.

A/B Testing & Analytics

Test workflow variations, track performance in real time, and optimize continuously to maximize revenue.

The Only Platform That Automates Your Full Business — Not Just Loyalty

Other loyalty platforms automate loyalty moments. Kangaroo automates everything — cart recovery, order updates, stock alerts, review requests, win-backs, and referrals — all inside the same platform you already use for loyalty. No Klaviyo subscription. No Zapier account. No sync failures. One platform. One price. Full lifecycle automation.

Des marques de renom nous font confiance.
Gamification Section 7 – Final CTA

Ready to Make Loyalty Genuinely Exciting?

Add Spin-to-Win, prize draws, and contests to your loyalty program — and watch engagement numbers you've never seen before.

Book a Free Demo
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