Turn First-Time Guests Into Loyal Patrons Who Keep Coming Back
Kangaroo is the all-in-one loyalty and guest engagement platform built for restaurants, cafés, bars, and hotels. Drive repeat visits, grow guest lifetime value, and run powerful retention campaigns — automatically.
- Increase guest return rate by up to 82%
- Guests spend 42% more when consistently rewarded
- Launch your full loyalty program in under 60 minutes
- Email, SMS, push & geofencing — all in one platform
Book Your Free Hospitality Demo
See exactly how Kangaroo works for your venue — personalised to your guests and your goals. No credit card. No commitment.
Attract More Diners, Guests & Bookings — Without Overspending on Ads
Most hospitality businesses rely on expensive platforms and paid ads to get new guests. Kangaroo turns your existing loyal guests into your most powerful acquisition channel.
-
Referral Programs
Turn satisfied guests into brand ambassadors. Reward them only when a visit, reservation, or booking actually happens — zero wasted spend.
-
Contests & Giveaways
"Free Dinner for Two" or "Weekend Stay Giveaway" — campaigns that build your contact list and generate real excitement around your brand.
-
Social Sharing Rewards
Every happy guest becomes a micro-influencer. Reward shares of dining experiences, hotel stays, or special offers — organic reach at zero cost.
Keep Guests Coming Back — Because You Reward Them Right
Getting guests through the door is only the beginning. Kangaroo turns first-time visitors into loyal regulars who choose you again and again — because you reward them in ways that feel personal and genuinely valuable.
-
Points & Rewards Programs
Reward every stay, meal, or event. Points for referrals, reviews, birthdays, repeat visits — a fully branded loyalty program your guests actually use.
-
Surprise Offers & Perks
Complimentary drinks, free desserts, or room upgrades on birthdays and milestones. Small gestures that create unforgettable hospitality moments.
-
Smart, Targeted Promotions
Right offer, right guest, right time — based on visit frequency, spend, booking history, or location. Higher engagement, less reliance on blanket discounts.
Save Time. Do More. Grow Faster.
Running loyalty and guest marketing shouldn't take time away from delivering great hospitality. Kangaroo automates engagement in a few clicks — keeping every interaction personal and on-brand.
-
Email, SMS & Push Notifications
Perfectly timed messages triggered by guest behaviour — welcome offers, birthday perks, VIP invitations, win-back messages — all automated.
-
Advanced Guest Segmentation
Group guests by visit frequency, average spend, loyalty tier, or engagement. Deliver targeted rewards that feel personal — not generic blasts.
-
Pre-Built Automation Flows
Win-back campaigns, VIP upgrades, new guest welcomes, special occasion offers — proven hospitality workflows live in minutes.
New Guest Welcome
First visit detected → sends welcome offer + points bonus
Birthday Reward
Sends complimentary dessert or drink offer 3 days before
Win-Back Campaign
60 days inactive → personalised re-engagement offer
VIP Tier Upgrade
Milestone hit → celebrate + push next spending threshold
Points Expiry Alert
Points about to expire → nudge to redeem or re-visit
Measure What Matters —
Loyalty ROI in Real Time
Kangaroo's analytics give you a complete view of your guests, campaigns, and revenue — so you can make smarter decisions, spot trends, and maximise your growth.
-
Accurate, Real-Time Reporting
See what's happening across every channel — online, in-venue, and in-app — instantly. Track points, redemptions, and campaign performance in real time.
-
Understand Guest Behaviour
Visit patterns, reward usage, booking frequency, preferences — identify your most loyal guests and those at risk of dropping off before they do.
-
Actionable Insights, Not Just Data
Growth percentages, churn risk scores, average spend increases, and retention rates — all in one clear dashboard built for hospitality operators.
Bring Guests In With Kangaroo's Geofencing
Turn nearby foot traffic into real visits — automatically. Create virtual zones around your venue or competitor locations, and reach guests the moment they're deciding where to go.
Fill Slow Hours Automatically
Send lunch specials or happy hour deals the moment guests are in range — turning quiet periods into busy ones without manual effort.
Win Back Lapsed Guests
When a guest who hasn't visited in 30–90 days passes nearby, automatically trigger an exclusive re-engagement offer.
Win at the Decision Moment
Target guests near competitor locations — reach them exactly when they're choosing where to eat, stay, or book.
Increase Walk-Ins & Bookings
Location-triggered messages consistently outperform any scheduled broadcast — reaching guests at exactly the right moment.
Your Brand. Your Hospitality App. Powered by Kangaroo.
Give your hotel, restaurant, or café a seamless mobile experience under your own brand. Guests see your app — not a third-party platform — powered by Kangaroo's proven loyalty technology.
-
Stay Connected
Push notifications for daily specials, happy hours, event announcements, and last-minute offers — keeping your brand top of mind before guests decide where to go.
-
Engage & Reward
Guests check points, redeem rewards, access exclusive perks, and receive personalised offers anytime — right from your branded app.
-
Grow Through Referrals
Turn satisfied diners and guests into advocates who share your business with friends and family — bringing in new visitors effortlessly through in-app referral sharing.
Every Tool Your Hospitality Business Needs — In One Platform
No extra subscriptions. No integrations required. Every feature below is native to Kangaroo — ready from day one.
Points & VIP Tiers
Flexible points programs with branded tiers that make every guest feel recognised and motivated to reach the next level.
Email, SMS & Push
All three channels built in — no Klaviyo, no Attentive required. Run campaigns, automations, and win-backs from one dashboard.
Geofencing Campaigns
Trigger personalised offers the moment a guest is near your venue or a competitor's — drive walk-ins at exactly the right moment.
Referral Programs
Turn every happy guest into an acquisition channel. Pay only for successful referrals — zero wasted ad spend.
Advanced Analytics
Real-time dashboards showing retention rates, revenue lift, campaign ROI, and guest churn risk — built for operators.
Gamification
Spin-to-win, contests, giveaways, and challenges — turn your loyalty program into something guests talk about and return for.
White-Label App
Your brand, your colours, your app — powered by Kangaroo's technology. Guests see your business, not a third-party platform.
Win-Back Automation
Automatically re-engage guests who haven't visited in 30, 60, or 90 days — with personalised offers that bring them back.
Launch in 60 Minutes
Full setup, onboarding, and your first campaign live in under an hour. Dedicated support included from day one.
Technology, Strategy & Service That Works for You
We don't just hand you software. We're your loyalty partner at every step.
Flexible, Adaptable Technology
Kangaroo bends to fit your existing systems — POS, eCommerce, and marketing tools. Launch campaigns faster without disrupting your workflow.
Plug-and-Play IntegrationsExpert Strategy & Execution
Our loyalty specialists design programs aligned to your goals, brand identity, and guest behaviours — with measurable results from day one.
From Concept to LaunchWhite-Glove Support
Dedicated onboarding, personalised training, and award-winning support from specialists who understand hospitality — not generic tech tickets.
Live in Under 60 MinutesThe Loyalty Platform Hospitality Businesses Trust
Ready to Turn Every Guest Into a
Loyal Regular?
Book a free demo and our hospitality specialists will walk you through exactly how Kangaroo works for your venue — your guests, your goals, your growth.
